Wealth Manager: Central (m/f)

Duties

Key Performance Areas (KPAs)

• Knowledge and Investment advice
• Capricorn Unit Trusts
• Republic of Namibia Treasury Bills
• Republic of Namibia Government bonds
• Selected third party unit trust funds on the Capricorn Investment Platform
• Investment Linked Living Annuities, Retirement Annuities and Preservation funds on all Namibian insurers’ platforms
• Offshore investment options on Sanlam Private Wealth investment platform
• Structured investment products created by Capricorn Asset Management
• Bank Windhoek investment products

Customer Focus

• Build long-lasting and trustful relationships with clients
• Handle any client query and be able to fully assist in client investment needs on all relevant investment or banking systems
• Willingness and ability to commute to client choice of venue and deliver required investment advice there
• Make sure all client information is fed into the FNA and that all details are accurate, make recommendations to client and incorporate into FNA & Recording of advice. Have the ability to design and implement financial solutions to clients
• Ensure that clients' needs are met at all times by making sure all business units work together as a team
• Make sure to obtain all signed documents from client, e.g. Astute, SLA, Broker change, Advice agreement, Fee structure, Proposal
• Obtain necessary documents for drafting of Wills &Trust Deed
• Explore customers long-term and short-term insurance needs, obtain quotes, provide suitable proposals and implement solutions

General

• Keep up to date with the client's life cycle, birthdays, anniversaries, children, hobbies, business interest, new car, new house, travel, etc
• Retain ownership of customers' request, complaints and applications and keep customer up to date
• Obtain all relevant documents from client, e.g. ID, marriage certificate, etc
• Instruct to prepare Wealth File and maintain our copy of the file

Self-Development

• Be familiar with relevant tools to provide investment advice to enhance investment advice and client understanding
• Be up to date with all relevant legislation, best practices and compliance regulations
• Be up to date with all the information and fine details of CUT funds and CPW products and services
• Be fully aware and up to date of all relevant peer investment options, performance, fees and other critical information
• Have sufficient knowledge on insurance products and services in order to provide general advice and guidance to clients
• Constantly work to improve industry knowledge
• Familiar and high aptitude on various systems including Microsoft Office, Phoenix, Silica, Money Mate and Glacier, Sanport and Sanfin (FNA system)

People Management

• Set clear work objectives and standards for the team - lead by active example
• Manages the team to ensure that work standards and quality work output targets are achieved and maintained
• Establishes appropriate, clear and consistent work measures for the area
• Manages the performance contribution of staff against clear and established measures/ targets
• Recognize and reward outstanding performance
• Identify and manage poor performance (in line with the poor performance code) providing an opportunity for corrective steps to be taken to rehabilitate performance
• Proactively share knowledge, coach and mentor the team
• Identify strengths and weaknesses and provide staff with the appropriate training to improve skills
• Actively build and encourage collaborative team relationships to help accomplish team goals
• Actively support employment equity by utilizing differences to the benefit of the team and customers. Ensure that all team members and customers are treated with equal respect and dignity
• Make sure relationship between Wealth Manger, Private Banker, and STI is in line with wants, needs and expectations of client, it should be consistent

Requisites

• Experience/Knowledge and Skills:
• Be fully informed of all relevant investment product knowledge, availability, performance and current market prices
• Be able to provide clients with a high level of investment advice taking into consideration all available options and client situation, objective(s) and risk tolerance
• Ability to create a suitable investment portfolio for clients in line with CAM and general investment norms
• Draft high quality investment proposals if required in order to generate business
• Be fully informed of relevant market events, overall economic situation and official CAM house view and have the ability to convey that into client advice
• Be able to identify prospective clients, attract and offer them relevant investment options and generate business according to predetermined targets
• Be able to manage and maintain a large book of affluent investors
• Arrange and perform regular check-up/rebalancing sessions with clients regarding their short-term insurance policy in sync with Welwitschia
• Ability to design, create and maintain relevant MIS reports
• Must have extensive knowledge and experience in offering long term insurance advice on both personal and business level
• Be fully aware of the various long term insurance products and offering available in the market
• Be able to deliver a complete financial needs analysis to the affluent individual and related business alike
• Pro-actively identify cross-selling opportunities within existing portfolio of clients and give leads to responsible manager
• 3 years Relevant Bachelor’s Degree with 8 years experience within the Financial Planning Industry
• 3 years Bachelor’s Degree, Post-graduate diploma in Financial Planning and 5 years
• Experience in the Financial Planning Industry
• Preferably a CFP accreditation required

Notes

• Only shortlisted applicants will be contacted