Nedbank is recruiting a Transactional Banking Rel Officer, in Windhoek, Namibia.
Description
- To provide support to transactional banking sales and to provide a service to corporate banking clients so that the banks strategic objectives and targets are met
Duties
- Maximize cross-selling revenues and client profitability while providing effective client support related to Transactional banking products and services. (AVO, POS, Cashout, FCDB)
- Providing support to the Transactional Banking Implementation team - including assistance with risk management of Transactional Corporate and Business Banking clients
- Perform liaison role between the customer, and all other internal support divisions of the Bank
- Providing a central contact point for the customer and adding value to clients through the identification of cross-selling opportunities
- Develop and maintain credible relationships with clients through reliable, proactive service delivery and the skillful application of specialist knowledge
- Achieve agreed new sales revenue targets
- Support launching of new initiatives, product enhancements / concepts
- Do competitor benchmarking exercises to inform the bank’s sales, service, product and pricing strategies
Requisites
- Essential Qualifications - NQF Level:
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Preferred Qualification:
- Diploma/Degree in Banking/Business related studies
- Minimum Experience Level
- Minimum of three (3) years general banking environment, with exposure to sales
- Sound computer and administration skills as well as an excellent knowledge of the Bank’s products and systems
- Must have Fintech Experience
- Sound knowledge of card acquiring operations
- Valid driver’s license (BE)
- Valid code of conduct
- Electronic banking background would be an added advantage
- Technical / Professional Knowledge:
- Administrative procedures and systems
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
- Electronic banking systems
- Behavioural Competencies:
- Applied Learning
- Building Customer Loyalty
- Initiating Action
- Work Standards
- Building partnerships
- Managing Work
- Quality Orientation
Notes
- Only shortlisted applicants will be contacted