Trainee Underwriter

Description

• The 12-month Trainee Underwriter program prepares the participant for the position of Individual Life Underwriter and is an opportunity to develop oneself in this field
• Old Mutual offers this opportunity to enable persons new to the industry or to the job of risk underwriting, to develop the necessary skills to begin the career journey of an Underwriter
• This is a 12-month Fixed Term contract with the specific goal of teaching the skills necessary to be an Underwriter
• During the training a stipend is paid
• Once fully trained, and all training requirements met, the trainee would be in a position to apply for a permanent position in the underwriting team

Duties

• Be responsible for underwriting decisions, under the supervision of a mentor
• Effectively handle all intermediary enquiries and give advice re specific requirements and impairments
• Accurately capture underwriting information into the product administration system
• Provide written communication to clients and distribution channels
• Keep abreast of developments and trends in areas of expertise
• Uphold and maintain the image of Underwriting and Old Mutual by always maintaining the highest standard in customer care
• Develop critical underwriting skills, through classroom, independent, and on-the-job training, including analysis of health conditions, environmental and pastime exposures, and determination of appropriate insurance coverage
• Gather and review information on financial conditions, risk exposures, and economic trends that may affect the risk provided
• Establish, support, and maintain effective relationships with customers, agents and brokers through written and telephonic means
• Utilize exceptional telephonic and written communication skills that support the department’s goals and interaction strategy
• Participate in telephonic gathering of information pertinent to risk assessment criteria
• Follows standardized processes and provides administrative support in line with normal business functioning
• Delivers on daily production standards and adheres to service and quality standards
• Provide an indirect service to customers and directly to intermediaries
• Responds to immediate requirements within procedure

Requisites

• Namibian Citizen
• Grade 12 with 23 points, either Biology/Life Sciences and Mathematics or Biology/Life Sciences and Accounting essential
• Relevant tertiary degree or diploma (minimum NQF level 7), either a medically aligned degree, BSc or BCom essential
• Strong telephony skills experience is advantageous
• Old Mutual product knowledge and system experience would be an advantage
• Excellent communication skills in English (full fluency) with an additional African language advantageous
• Proficient in MS Office suites i.e. Word, Excel, PowerPoint
• Self- managed and strong team player
• Good interpersonal skills
• Excellent work ethic with a high degree of accuracy
• Deadline and Target driven
• Ability to work under pressure
• High sense of client care
• Deal with a variety of clients telephonically, assisting them in resolving queries and provide accurate information
• Keep abreast of all products, process and system changes and developments

Notes

• Only shortlisted applicants will be contacted