Teller

Description

• To create a unique client experience by attending to senior teller and enquiries related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives

Duties

• Responsible for Withdrawals, Deposits and Transfers
• Bookings in and out of cash from Treasury to Teller
• Bookings in and out of cash from Treasury to Central cash
• Balancing of ATM and monthly reconciliation
• Balancing of daily cash management
• Any other function as assigned by the Branch Manager

Requisites

• Essential Qualifications - NQF Level:
• Matric / Grade 12 / National Senior Certificate
• Preferred Qualification:
• A Diploma/Degree in banking/banking related field will be an advantage
• Minimum Experience Level:
• Must have at least Five (5) years banking experience as well as Teller experience
• Technical / Professional Knowledge:
• Customer service principles
• Relevant product knowledge
• Governance, Risk and Controls
• Behavioural Competencies
• Building Customer Loyalty
• Applied Learning
• Collaborating
• Communication
• Stress Tolerance
• Quality Orientation
• Abilities Requirements:
• Customer Service orientation
• Retention and expansion of client base
• Client satisfaction/client quality service
• Cross selling
• Good administrative skills
• Good interpersonal and communication skills
• Computer skills
• Must be accurate
• Excellent knowledge of Bank’s products

Notes

• Only shortlisted applicants will be contacted