Talent & Culture Officer

Description

• Reporting to the Director of Talent & Culture, the Talent & Culture Officer will support the Talent & Culture Department as a Generalist by ensuring the provision of an integrated, comprehensive and Heartist orientated Talent & Culture Management service
• The Talent & Culture Officer contributes to the accomplishment of Talent & Culture practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, the recruitment and ongoing development of a superior workforce

Duties

• Recruitment and Selection:
• Undertake Recruitment and co-ordinate the selection process
• Advertise internally and externally and file copies of advertisement
• Develop and maintain relationship with employment agencies, universities, hotel schools and other recruitment sources
• Maintain recruitment records
• Coordinate Selection Process (Screening and Interviews with relevant parties) Conduct reference checking from a minimum of 2 previous employers of the preferred candidate
• Arrange External Background Checks on prospective employees
• Prepare Employee Action Forms (EAF) and Contracts of Employment
• Ensure that Recruitment policies and procedures are adhered to including compliance with Labour Legislation
• Conduct Exit Interviews to identify trends, retain competent staff and make recommendations where change is necessary
• Manage entire recruitment process on Taleo
• Upload relevant vacancies on Accor Careers Platform
• Point of contact for LinkedIn Recruitment page
• Updating of job descriptions
• Compiling of Appointment Notices
• Other duties as assigned
• Payroll and Benefits:
• Receives payroll information and will be responsible for accurate input of data into Company Payroll System i.e. Payspace
• Partner with Payspace in aligning and implementing a more sophisticated payroll and benefits system
• Performs other unscheduled payroll transactions as and when required
• Audit payroll balance sheets, YTD earnings, etc. to ensure data integrity
• Ensure the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
• Completes appropriate changes to Employee Tax changes, and Benefits
• Assist in managing regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc. changes.)
• Ensure systems are set-up and updated to reflect our current employee base, including wages, benefits, sick and vacation time in line with contracts
• Balances Monthly Payroll and distributes reports to the required management and Employee Pay slips
• Administers process for Workman’s Compensation Benefits and attend to claims
• Administers all the Employee Benefits, i.e., Medical Aid, Pension Fund, Retirement Fund, Disability, Retirement Plans and Death Claims
• Develops communication strategies and resources to explain company’s benefits
• Participates in the annual renewal process, including coordinating with vendors on data collection and project implementation
• Serves as primary contact for Employee Plan vendors and third party administrators
• Documents and maintains administrative procedures for compensation, benefits and payroll processes
• Other duties as assigned
• Employee Benefits:
• Social Security – Compilation of Social Security forms for leavers and maternity benefits
• Administer Alexander Forbes claims and withdrawals
• Act as member representative on Pension Fund Committee/Board of Trustees
• Arrange annual staff presentation relating to Fund information and other seminars that would benefit staff well-being
• Liaison with Alexander Forbes relating to all members and queries
• Arrange annual staff presentation/personal sessions relating to scheme changes/increases for medical aid
• Other duties as assigned
• HR Administration:
• Administer timely personnel data updates, including salary, and ensure absolute data integrity
• Employee Personnel files audit
• Overseeing the day to day administration of the Talent & Culture office
• Effective recording and record keeping of recruitment and selection documents
• Understanding of performance management system
• Responsible for liaising with the IT Department on e-mail accounts for new Heartists as well as the termination and back up of these accounts on resignation/dismissal/transfer
• Follow - up on Performance Review Ratings
• Compilation of information relating to Affirmative Action Plan
• Uploading of Department Purchase Orders on the relevant property system
• Responsible for the capturing and maintenance of ACCOR ENES
• Respond to all Talent and Culture Related queries
• Other duties as assigned
• Industrial Relations:
• Compilation of Disciplinary documentation
• Facilitation of Disciplinary Hearings
• Minutes of Disciplinary Hearings
• Other duties as assigned
• HR Reporting:
• Quarterly Talent Connect report
• Monthly Metrics Report
• Monthly Vacation report
• Annual AA Report
• Other reports as assigned
• Other T&C Duties:
• Plan and Coordinate Heartist Events
• Oversee the Heartist Canteen with the Culinary Team ensuring the facility is well kept and that food quality is good
• Assist the Director of Talent and Culture Champion Planet 21 Programme
• Assist the Director of Talent and Culture Champion Online Learning Programmes via ACCOR Academy
• Assist with any training interventions

Requisites

• Knowledge and Experience:
• Degree in Human Resources Management / Hotel Management
• Minimum 3 + year of experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Competencies:
• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Notes

• Only shortlisted applicants will be contacted
• Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent