Store Manager

Decription

• To manage the overall operations of the store by applying sound business principles and service excellence to customers and consumers in order to ensure profitability of the store

Duties

• Maximize sales turnover and gross profit through best practices
• Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff
• Implement and maintain merchandising & QDVP4 standards in store
• Accountable for the achievement of monthly budgeted targets
• Maximize Gross Profit’s through effective buy-ins
• Implement innovative business ideas that result into breakthrough targets
• Monitor and promote operational and service standards constantly by practicing PnP Service Qualities
• Attend to customers and their complaints
• Build and maintain sound relationships with all internal and external stakeholders – partnership
• Maintain stores’ specific product ranges and product quality as per QDVP4 standards
• Accountable for stock rotation according to FIFO method
• See to it that no damaged or expired products are stocked
• Manage stock levels and dormant stock
• Manage stock holding days by utilizing roster order
• Manage stock ordering and monitor delivery of stock
• Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures
• Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules
• Control store wages through appropriately monitoring and approving overtime and hours worked by staff
• Run an inspection on the floor – Mule train
• Perform day end functions after cashiers are done
• Manage the housekeeping of the store and adherence to Food safety audit standards
• Enforce compliance of the Health & Safety policy to all staff members and internal visitors
• Conduct health and safety inspections on a daily basis and report monthly to Regional Manager and Support Office

Requisites

• Grade 12
• Bachelor degree in Business Administration / Management or Retail Management, or equivalent and at least 5 years retail managerial experience
• A recognized Grade 12 Certificate and a minimum of 8 years’ retail experience of which 5 must be at management level
• Code B Driver’s License
• Supermarket experience will be advantageous
• Knowledge of budgetary control
• Skills and Attributes:
• Assertive communication
• Analytical ability /Business Analysis
• Attention to detail
• Planning and organizing skills
• Sound Numerical Knowledge
• Leadership ability
• Influencing skills

Notes

• Only shortlisted applicants will be contacted