Nedbank is recruiting a Service Consultant - Business Banking, to be based in Windhoek, Namibia.
Description
- To provide administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbank's strategic focus to become a client-centric bank
Duties
- Support the Relationship Manager in maintaining and growing an existing Business Banking client portfolio
- Marketing bank’s products and services to existing as well as prospective clients
- Effective management of credit risk
- Assist the RM in Meeting agreed upon sales targets
- Providing superior client services and enhancing the bank’s relationship banking concept
- Providing operational support to the Relationship Manager including assistance with risk management of client portfolios
- Attending to all routine and administration matters relevant to a portfolio of clients
- Ensure that clients are kept up to date with bank related changes influencing them
- Understand and is able to market business banking product as well as identify cross-sell opportunities and prompt the Relationship Manager to pursue through effective updating and monitoring of client portfolio
Requisites
- Key Competencies:
- Sound experience in all aspects of sales and banking
- Good administration and marketing skills
- Must be self-confident and have good interpersonal skills
- Must be a self-starter
- Ability to work under pressure, team oriented and a flexible approach
- Customer service driven
- Good problem-solving skills
- Essential Qualifications - NQF Level:
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification:
- Grade 12 (25 points) original certified, a Diploma in business/ banking related studies
- A degree will be an advantage
- Minimum Experience Level:
- Minimum of 2 - 3 years in a client relationship role in a banking industry
- Completed basic credit courses
- Sound computer and administration skills as well as excellent knowledge of the banks products systems
- Namibian citizenship
- Valid Driver’s license
- Code of Conduct
- Technical / Professional Knowledge:
- Microsoft Office
- Administrative procedures and systems
- Data analysis
- Business writing skills
- Relevant regulatory knowledge
- Behavioural Competencies:
- Building Customer Loyalty
- Initiating Action
- Applied Learning
- Communication
- Technical/Professional Knowledge and Skills
- Managing Work
Notes
- Only shortlisted applicants will be contacted