Secretary/Receptionist

Description

• The incumbent will report directly to the Regional Manager -South, Keetmanshoop, will perform a variety of office support and secretarial duties and serve as contact / liaison person between branches and Head Office

Duties

• Promote image and credibility of the company by receiving visitors with courtesy and in accordance with general protocol
• Maintains good working relationship with colleagues / users and clients
• Operates telephone switchboard by receiving phone calls and directing them to right people
• Takes messages when staff are not responding to phones calls or when in meetings
• Receives hand delivered mails from outside, signs out, sorts, and distributes to right people
• Handle client enquiries and refer them to relevant staff
• Arranges for couriers to collect outgoing mails
• Maintains the Regional Manager’s diary by scheduling appointments and arranging meetings
• Performs all secretarial duties for the Regional Manager
• Maintains an efficient and accurate filling system for the safe custody, correspondence, documents, reports, and policies
• Handles purchase order / requisition for the Regional Manager and department staff in respect of travel and accommodation
• Keep track on the Regional Manager’s activities in his / her absence
• Perform relief duties on behalf of the Customer Care Agents as and when required

Requisites

• Knowledge:
• Knowledge of branch and office procedures
• Skills and Behavioural Competencies:
• Planning and administrative skills.
• Minute taking skills.
• Telephone etiquette.
• Computer literate (MS Word, Excel, Outlook).
• Interpersonal and communication skills
• Listening skills
• Minimum Education and Experience Requirements:
• An appropriate National Diploma in Information
• Administration / Secretarial or equivalent
• 2 years’ experience in Secretarial environment

Notes

• Only shortlisted applicants will be contacted

How to Apply

1. Documentation

• Cover Letter
• Curriculum Vitae

2. Application

• Send your Documentation to recruitment@nhe.com.na with the Subject line “Secretary/Receptionist”
• Applications should be addresses to:
• The Chief Executive Officer
• Attention: Acting Executive: Human Capital & Strategy