Relationship Manager – Business Banking

Description

• The emphasis of this position will be on the acquisition of new customers for the Bank to grow the asset and liabilities book, the provision of superior service levels, and development of new opportunities within an existing portfolio of clients through the marketing of the Bank’s products and services in a competitive Business Banking environment

Duties

• Maintaining and growing an existing Business Banking client portfolio
• Marketing bank’s products and services to existing as well as prospective clients
• Effective management of credit risk
• Meeting agreed upon sales targets
• Providing superior client services and enhancing the bank’s relationship banking concept

Requisites

• Essential Qualifications - NQF Level:
• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Preferred Qualification:
• An applicable Degree in banking/credit management and/or applicable tertiary qualification will be a pre-requisite
• Minimum Experience Level:
• Minimum of 5 years general banking experience of which at least three years in a relationship management position
• Extensive experience in all aspects of banking with particular emphasis on relationship management
• Computer literate (MS Word, MS Excel and MS PowerPoint)
• Sound knowledge of financial statements and analysis thereof
• Completed basic credit courses, and/or one year credit experience
• Namibian citizenship
• Valid driver’s license
• Technical / Professional Knowledge:
• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge
• Behavioural Competencies:
• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction
• Abilities Requirements:
• Extensive and sound experience in all aspects of sales and banking with particular emphasis on relationship management
• A sound financial and credit analysis background
• Excellent analytical and negotiation skills and be able to converse with a wide audience
• Must have a high degree of self-confidence and a pleasant personality
• Customer service driven
• Must be a self-starter
• Good problem-solving skills

Notes

• Only shortlisted applicants will be contacted