Postmaster (m/f)

Description

• To direct, guide and supervise Postal Operations, Banking and Courier operations of the assigned Post Office and ensure that customer demands are fully met, all within an agreed framework of service level and service efficiency standards as well as Post Office requirements. To develop a strong customer service orientation within the dedicated Post Office team and extend services reach of the Post Office to a greater number of customers through sales, services and marketing means, achieve business volume and profitability targets

Duties

• Postal Administration and Operations Systems & Processes Integrity
• Financial/Business Effectiveness
• Supervision Effectiveness
• Customer Service & Relations Effectiveness
• Mail Handling Operations Efficiencies & Integrity
• Branch Health, Safety, & Security, Premises “Look & Feel”, and Risk
• Mitigation Effectiveness
• Office Administration Integrity
• Courier Depot Operations Effectiveness

Requisites

• Grade 12 and a Business or Management related Certificate/Diploma plus 2 years Postal experience OR
• Grade 12 and 5 years Postal experience OR
• SDP certificate with 4 years Post Office experience of which 2 years should have been on Supervisory level
• Skills and Personality requirements
• Proficient in written and spoken English
• Computer Literate
• Ability to liaise with all members of the public
• Ability to supervise and control staff
• Ability to work accurately with cash and stock
• Familiar with NamPost financial procedures
• Financial management skills
• Customer service skills
• Planning and organizing skills
• Admin skills
• Basic Business understanding
• Trustworthy
• Flexible
• Friendly
• Approachable
• Helpful
• High work standards oriented
• Other: Code B Drivers Licence

Notes

• Only shortlisted applicants will be contacted
• Indicate the source of this job post: working.co.na
• Candidates who comply with the above criteria and competency areas should send online applications. Email should not exceed 20MB and candidates should indicate in the subject line, which position they are applying for
• The documents that need to be forwarded Cover letter, certified copies of relevant qualifications together with a detailed curriculum vitae

How to Apply

1. Documentation

• Cover Letter
• Curriculum Vitae

2. Application

• Send your Documentation to Vacancies@nampost.com.na with the Subject line “Postmaster”