Hollard is recruiting a Policy Administrator: JNR, to be based in Mariental, Namibia.
Description
- Loading insurance quotes, new business and policy endorsements on a daily basis
- Broker queries, FIA management, assist walk in clients, credit control
Duties
- Prepare insurance quotes:
- Liaising with brokers to submit a risk-based insurance quote according to the underwriting guideline
- Loading new business on the system:
- Obtain all required documentation to comply with company and regulatory standards
- Doing endorsements on policies as per requirements of brokers and clients:
- Processing instructions received from brokers and clients and submit updated policy schedule to brokers whilst maintaining the policy file
- Processing policy cancellations:
- Processing instructions received from brokers or clients and submit cancellation confirmation to broker or client
- Processing refunds:
- Adhere to the company processes and procedures regarding refunds
- Performing credit control:
- Liaise with finance as well as brokers to maintain outstanding credit control
- Dealing with broker enquiries:
- Be able to deal with all enquiries from brokers in a professional manner, give accurate advice and ensure that company processes and procedures is followed
- Opening and maintaining policy files:
- Open policy file for new business and maintain the content of the file according to instructions received from client or broke
- Policy Renewals:
- Preparing policy terms and conditions at the renewal of each policy based on insurance and claims history
- Ensuring that all renewals is processed timeously
Requisites
- Matric (25 points or more)
- Any insurance qualification will be an advantage
- 6 Months experience in policy administration
- Sound policy wording knowledge
- Other Skills Required:
- Communication (Oral & Written)
- Computer Literacy (MS Office Applications)
- Attention to detail
- Strong admin orientation
- Sound short term insurance background
- Problem solving & Decision making
- Team Work
- Accuracy
- Self-driven
- Knowledge of I90 will be an advantage
- Handle pressure effectively
- Meet deadlines
Notes
- Only shortlisted applicants will be contacted