Nedbank is recruiting a Personal Banker, in Windhoek, Namibia.
Description
- To create a unique client experience by attending to clients' sales and service needs, fulfill client banking requirements, selling Nedbank sales products and by identifying cross sell opportunities whilst mitigating risk and contributing to branch objectives
Duties
- Acquisition of new customers to the Bank within the consumer banking division
- Marketing of the Bank’s products and services to existing as well as prospective clients
- Deliver world class benchmarked customer service
- Compilation and maintenance of action plans to increase banking sales
- Meeting Exceed monthly set targets
- Marketing of the various bank’s products
- Ad hoc duties
Requisites
- Essential Qualifications - NQF Level:
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification:
- Business Relevant Certificate or Diploma (i.e. Institute of Banking Sales or Marketing Certificate or Bcomm Marketing) FAIS Qualification, Regulatory Examination 1
- Minimum Experience Level:
- Preferable 6 - 12 months client service experience in a financial industry or bank teller experience
- Must have 1-2 years' experience at Sales Consultant level
- Technical / Professional Knowledge:
- Administrative procedures and systems
- Branch processes and procedures
- Business principles
- Cluster specific operations
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Customer service principles
- Cluster Specific Operational Knowledge
- Relevant product knowledge
- Behavioural Competencies:
- Applied Learning
- Building Customer Loyalty
- Communication
- Building Trusting Relationships
- Managing Work
- Driving Successful Customer Engagements
- Sales Disposition
- Qualifying Sales
Notes
- Only shortlisted applicants will be contacted
- Preference will be given to candidates from the underrepresented groups
- Please contact the Nedbank Recruiting Team at + 264 61 295 2155 / +264 61 295 2948