Officer, Administration (m/f)

Duties

• To protect the Bank’s interests by assisting the Rehabilitations & Recoveries department in the accurate and timeous performing of administrative tasks and duties, whilst adhering to the Bank’s core values, policies and procedures
• Timeous and adequate auctioning of all assigned tasks in the Pre and Post Lock-up categories, including tracing, issuing of letters of demand, outsourcing, property valuations, write offs and any other administrative task that may arise from any collection efforts and assigned from time to time
• Update and maintain demographic records on arrears book, prepare journals for set-offs, transfers and maintain suspense accounts provide / supply customer information and records/statements as required
• Action and update Stop Orders, Debit Order and Due date mandates on arrears accounts
• Attend to vendor invoices timeously
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory and operational compliance matters
• Maintain and enhance customer service
• Prepare and submit reports and returns timeously
• Maintain adequate dairy system and follow-up on diarized events
• Maintain productivity in line with set targets
• Confirm and update customer records at all times

Requisites

• NQF Level 6 qualification, equivalent to a diploma

Notes

• Only shortlisted applicants will be contacted