Santam is recruiting a Niche Administrator, to be based in Windhoek, Namibia.
Description
- The incumbent will be responsible for the Claims Process on Niche policies
- The incumbent will assist with the overall handling of Niche Claims from registration of a claim up until the settlement of a claim and recovery from reinsurer where applicable
Duties
- Provide Monthly financial reporting to management
- Monthly financial reporting to management
- Register new Niche claims received
- Assisting with queries and providing back-up support where required
- Ensure that Niche claims are complete/all documents required is received from clients/policyholders
- Confirm premium and cover
- Verify critical documentation and ensure it is clear uploaded on the system
- Ensure that external assessors costs are accrued and accounted for correctly
- Determine the correct assessing branch and referral of the claim
- To conclude all the administration functions that is involved in the post-assessment process
Requisites
- B-Degree in Finance/Management Accounting
- 3 – 5 years’ experience in the short-term insurance environment
- Computer Literate (MS Office package: Word, Excel, PowerPoint, Internet)
- Namibian citizenship
- Proficient in English and Afrikaans
- Reconciliation experience
- Skills:
- Sound relationship building skills across all levels
- Excellent interpersonal, communication and networking skills
- Strong co-ordination, organisational and planning skills
- Results orientated, pro-active and deadline driven
- Capacity to operate under extreme pressure
- Strong quality and client service orientation
- Ability to drive decisions and work independently
- Strong research and learning orientation
- Strong Analytical and Business reporting skills
- Competencies:
- Customer focus
- Drives results
- Collaborates
- Flexibility
- Effective communication
- Analytical thinking
- Personal agility
- Decision making
- Critical thinking and problem solving
Notes
- Only shortlisted applicants will be contacted