Manager Store (m/f)

Duties

• To manage the overall operations of the store by applying sound business principles & service excellence to customers and consumers to support profitability of the store
• Maximize sales turnover and gross profit through best practices
• Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff
• Accountable for the achievement of monthly budgeted targets
• Maximize Gross Profit’s through effective buy-ins
• Implement innovative business ideas that result into breakthrough targets
• Monitor and promote operational and service standards constantly by practicing PnP Service Qualities
• Attend to customers and their complaints
• Build and maintain sound relationships with all internal and external stakeholders – partnership
• Maintain stores specific product ranges and product quality as per QDVP4 standards
• Accountable for stock rotation according to FIFO method
• See to it that no damaged or expired products are stocked
• Manage stock levels and dormant stock
• Manage stock holding days by utilizing roster order
• Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures
• Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules
• Control store wages through appropriately monitoring and approving overtime and hours worked by staff
• Run an inspection on the floor – Mule train
• Perform day end functions after cashiers are done
• Manage the housekeeping of the store and adherence to Food safety audit standards
• Enforce compliance of the Health & Safety policy to all staff members and internal visitors
• Conduct health and safety inspections daily and report monthly to Regional Manager and Support Office

Requisites

• A recognized Grade 12 Certificate and a minimum of 8 years’ retail experience of which 5 must be at management level
• Bachelor’s degree in business administration/Management or Retail Management, or equivalent and at least 5 years retail managerial experience
• Code B Driver’s License
• Supermarket experience will be advantageous
• Knowledge of budgetary control

Notes

• Only shortlisted applicants will be contacted