Legal Recoveries Collections Manager

Description

• To focus on recoveries from defaulting clients, including liaising with external legal advisers or liquidators and business rescue practitioners to minimize collections risks and losses in the business through the pro-active identification of issues that could result in litigation

Duties

• Overall responsibility for the recoveries team and the recoveries on the NPL book
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters
• Implement appropriate recovery and activation strategies to maximize the collection of arrears amounts to minimize bad debt write offs
• Contribute to the establishment of best practices in credit analysis and verification in line with the business methodology and guidelines
• Actively manage recovery efforts to ensure actions taken are in the best interest of the bank Develop, encourage and nurture collaborative relationships across area of specialization
• Manage team performance in achievement of business objectives Participate in planned activities that are appropriate for own development
• Display and encourage an appreciation of teamwork and inclusivity
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy to maximize recovery efforts
• Design and implement business unit targets for recovery strategy implementation
• Compile reports that track progress and guide business to make informed decisions
• Ensure development and continuous value add improvement to operational processes, to ensure up to date practices in line with economic developments are implemented
• Manages risks in own area of responsibility
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards

Requisites

• Have a Bachelor of Law
• 5 - 7 years Banking experience, including knowledge in credit and legal collection process
• Proficient in Microsoft Office
• Excellent verbal and written communication skills
• Professionally qualified and experienced middle/ senior management

Notes

• Only shortlisted applicants will be contacted