Sanlam is recruiting a Junior Claims Consultant: Welwitschia Insurance Brokers (m/f), to be based in Mariental, Namibia.
Duties
- Assist clients with the completion of the relevant claim forms and ensure that all required documents are obtained
- Ensure that claims are registered on the Insurer system where applicable
- Process claim in CRM and follow through on all activities
- Ex-gratia process and request where needed and updating ex-gratia report monthly
- Update claims notes in CRM with every client interaction
- Regular follow-up with insurers on final settlement of claim
- Prepare written correspondence to accompany the insurer repudiation letter
- Diarist all claims where third parties are involved, for recovery or approaches
- Promptly assist and advise clients on claim enquiries
Requisites
- Grade 12
- Relevant tertiary qualification will be an added advantage
- Introductory Programme in Short-Term Insurance (will be an added advantage)
- 3 years short-term insurance related experience
- Meeting Regulatory Requirements
Notes
- Only shortlisted applicants will be contacted