Vacancy

Food And Beverage Manager

Wilderness

Wilderness is recruiting a Food And Beverage Manager, to be based in Windhoek, Namibia.
Description
  • This position is responsible for providing a support function to the camps to take charge of all food and beverage related matters
  • This includes managing kitchen and front of house staff
  • It also includes the process of getting the produce to camp, the standard of preparation of the food
  • Further, a support functions to the camps with regards to budget controls and customer satisfaction
Duties
  • Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments
  • Ensure that regular stock takes are conducted
  • Circulate throughout all restaurants and bar areas maintaining a high profile with customers and staff
  • To carry out or ensure that regular On-the-Job Training is taking place to agreed standards
  • Ensure compliance of Brand Standard
  • Ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation
  • Ensure that company and statutory food hygiene standards are maintained in all areas
  • Attend timeously to customer complaints
  • Ensure that reports and administration requirements are timeously submitted
  • Hold regular performance appraisals, identifying areas for development and training needs
  • To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards
  • Ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis and menu costing
  • Ensure that bars and cloakrooms are clean and stocked with the stipulated requirements
Requisites
  • 3 to 5 years of related experience thein a camp environment
  • Culinary diploma is a prerequisite
  • Good knowledge of food and food presentation standards
  • Good Knowledge of Stock levels, Storerooms and control systems to be adhered to as per minimum standards
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Excellent computer literacy skills
  • Proficient in written and spoken English
  • Excellent problem resolution skills along with outstanding communication and active listening skills
  • Must be Professional, resourceful, responsible, smart and independent – with a natural instinct to be a wonderful sociable host.
  • A record of outstanding staff relations and the skills and experience to constantly motivate staff
  • A keen understanding of the ethos of bush life, with a plainly apparent respect and compassion for conservation
  • Driver’s license
  • Abilities:
  • Delegation skills
  • Management of people especially a diverse workforce
  • Deal with people in a manner which shows sensitivity, tact and professionalism
  • High level of attention to detail
  • High level of ability to solve problems independently
  • Well motivated and enthusiastic individual who works well in a team environment
  • Responsible/accountable/punctual
  • Sober habits
Notes
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications

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