FNB Namibia is recruiting a Financial Manager (m/f), to be based in Windhoek, Namibia.
Duties
- To partner with the business in the provision of financial advice and support to increase operational quality, through the execution of financial services as per agreed standard operating procedures
- Identify, control and escalate potential risks which may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Deliver against operational and cost targets
- Prioritize resource allocation to minimize and reduce wastage
- Provide input into functional budget
- Monitor and report on variances
- Minimize expenditure and manage costs
- Collate, analyze, evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
- Analyze customer feedback to help improve customer service
- Ensure that delivery is accurate, timeous and of an acceptable standard
- Ensure that product or service knowledge and advice is technically accurate
- Know and understand customer needs to deliver a quality service
- Propose ideas to improve customer service
- Meet or exceed service delivery targets in support of operational objectives
- Ensure that service delivery is accurate, timeous and of a high standard
- Build professional long-term relationships with customers based on trust that builds the brand
- Offer appropriate solutions to meet customer needs
- Provide customers with relevant information to keep them informed of products and service options
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB's internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by FNB
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement
- Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation provide advice and solutions to business tax matters
- Define, develop and maintain policies, procedures, standards and frameworks to efficiently manage area of specialization
- Establish shareholder value through integrated frameworks, guidelines, policies, standards and resource optimization
- Apply relevant principles to accurately record, adjust and reconcile financial transactions and events
- Develop and present Cash Operating Pricing Models and Balanced Scorecards for Finance and MIS departments
- Identify and recommend improvements to accounting and reporting processes
- Prepare and report on business operations and financial conditions
- Ensure financial statements are compiled and take responsibility for the integrity of the information to ensure accurately report on financial results of the business
- Maintain appropriate supporting documentation according to professional financial accounting and reporting standards
- Develop and implement a framework to control financial performance against operational and cost targets and manage the escalation process to prevent potential risks which may lead to increased costs
Requisites
- Minimum Qualification: Relevant BComm Honours Financial Management degree
- Experience: 3 to 5 years related experience which should include pricing and profitability
Notes
- Only shortlisted applicants will be contacted