Data Analyst (m/f)

Description

• To provide expertise and support through translating business needs into long-term architecture solutions by analyzing data, conducting root cause analysis, and recommending improvements to data quality, access and management

Duties

• Identify, control and escalate potential risks which may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Deliver against operational and cost targets
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Meet or exceed service delivery targets in support of operational objectives
• Ensure that service delivery is accurate, timeous and of a high standard
• Build professional long-term relationships with customers based on trust that builds the brand
• Offer appropriate solutions to meet customer needs
• Provide customers with relevant information to keep them informed of products and service options
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organization Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
• Execute relevant Business Intelligence or Analytics projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Build, test and implement Dashboards and BI solutions that improve business outcomes, focused on reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making
• Continuously enhance and automate recurring reports to drive business efficiencies
• Manage testing defects of dashboards and involve relevant business staff in quality assurance testing analysis
• Involvement in new projects, design and develop data analytic solutions in line with business requirements and service ad-hoc requests through information from clients within the required timeframe and specification
• Analyse derived information to create value added knowledge of the bank's products, channels, service levels, trends, or customers
• Keep abreast of innovations in financial services and make recommendations on process improvements to assist in achieving business objectives

Requisites

• Minimum Qualification : Relevant Bachelor’s Degree in Information Technology, Computer Science, Engineering or Business Analysis Diploma or equivalent
• Experience : Minimum of 3 years related experience with Business Intelligence, implementation and solutions re-engineering within financial services

Notes

• Only shortlisted applicants will be contacted