FNB Namibia is recruiting a Consumer Service Broker, to be based in Windhoek, Namibia.
Description
- To advise clients on insurance products and services and to promote sales in liaison with sales brokers and financial service providers
Duties
- Identify and escalate potential risks which may lead to increased costs
- Adhere to standards and procedures to reduce costs
- Identify process improvements to save costs
- Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
- Actively drive sales across product and campaign Initiatives
- Contribute to client service delivery culture through adherence to approved organizational service delivery principles
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
Requisites
- Certificate of Proficiency,IIN`s NQF4 or related
- 1-3 years relevant experience in a similar environment
Notes
- Only shortlisted applicants will be contacted