Consultant (m/f)

Duties

• Provide clients and independent financial advisors with exceptional service, and accurate and efficient administration
• The successful candidate will form part of the Unitized Team, focusing on the following responsibilities:
• Building and maintaining relationships with Namibian clients (Retail and Institutional) and independent financial advisors investing in the Namibian unit trust funds
• Timely and accurate processing of all client instructions (contributions, withdrawals and switches) and provide excellent client service
• Following up on any outstanding documents in order to finalize client instructions
• Keeping accurate notes of all client interactions and ensuring all documentation is saved and updated as required
• Maintaining client and regulatory information
• Ensuring compliance with internal controls
• The candidate will be responsible for the following servicing activities:
• Pro-active servicing of clients
• Client on-boarding, terminations and transfers
• Initial and ongoing compliance (FIA, FATCA, etc.)
• Handling of all client requests and queries
• Client feedback/surveys
• Managing client’s static data
• Assist with the design and documentation of processes, systems and measurements of the team
• Liaising with stakeholder teams to ensure an excellent client experience
• Perform other duties that may reasonably assist in the efficient operations of Allan Gray Namibia
• The candidate will be responsible for the following administrative activities:
• Capturing and validating daily contributions and withdrawals for the Namibia Funds
• Monthly and ad hoc processing of Namibia interest, bank charges, management fees and performance fees
• Reconciling the Subscription bank accounts
• Co-ordination of any large withdrawals which require repatriation of funds with Trading, and inform administrators of withdrawal date
• Maintaining beneficiary Accounts on Standard Bank (BOL)
• Generating and sending dealer instructions
• Generating recurring and ad hoc reporting for the Namibia Unit Trust Funds
• Generating regulatory reports and submissions for FATCA/CRS

Requisites

• B Com commerce degree in Finance, Accounting or Investments
• Current related experience in a similar role (Preferably 2 – 5 years experience)
• Preference will be given to Namibian citizens
• Key Attributes and Competencies
• Ability to work in a team and meet deadlines
• High attention to detail
• Very disciplined and methodical working style
• Determined and persistent
• Good planning and organizational skills
• Conscientious
• Good communication and interpersonal skills
• Self-motivated

Notes

• Only shortlisted applicants will be contacted