Old Mutual is recruiting a Collections Administrator, in Windhoek, Namibia.
Duties
- Perform daily Collections administration tasks in Payroll, EFT Collections and Pre-Legal recoveries including pay-date-management
- Meet daily/weekly targets
- Timely and effective collection of instalments
- Improve the overall Collections performance, Legal recoveries and reduce debt write-off
- Compile and dispatch monthly invoices to clients
- Make outbounds calls in accordance with predetermined schedules
- Follow up on arrear instalments, conclude reasonable payment arrangements
- Ensure correct allocation of receipts
- Attend and resolve client queries
- Provide ad-hoc and weekly reporting as and when required
Requisites
- Namibian Citizenship
- Grade with min 25 points
- 2-3 years relevant experience
- Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint)
- Ability to analyse, interpret and action client accounts
- Ability to prioritise and meet deadlines
- Strong administrative skills
Notes
- Only shortlisted applicants will be contacted