Old Mutual is recruiting a Client Service Consultant, to be based in Katima Mulilo, Namibia.
Duties
- Providing quality service and client care
- Providing product and portfolio information to Customers
- Processing benefit payments
- Handling all general queries
- Administering client information
- Performing general office functions
- Retain business and generation of sales leads
- Accountable for service delivery through own efforts
- Living the company values
- Individually accountable for managing own time, tasks and output quality
- Handles all queries in adherence with procedural and quality standards
Requisites
- Namibian citizenship
- Grade 12 with a minimum of 25 points
- A tertiary qualification will be an advantage
- Approximately 1 – 2 years customer service experience
- Knowledge of MS Office applications is essential
- Analytical skills is essential
- Strong written and verbal communication skills
- Proven ability to meet and exceed tough business targets on a consistent basis
- Ability to work under pressure whilst remaining professional
- Ability to work independently and within a team
- A positive attitude and passion for customer service and relationship building
Notes
- Only shortlisted applicants will be contacted