Hollard is recruiting a Claims Negotiator, to be based in Otjiwarongo, Namibia.
Description
- To negotiate with clients and brokers to settle claims in the minimum turnaround time
Duties
- Validate and make decisions on claims
- Negotiate claims settlement
- Liaise with Claimant and/or Broker
- Liaise with external and internal claims adjusters
- Liaise with motor assessors and claims negotiators
- Liaise with service providers
- Attend to telephonic, written and claims enquiries
- Assist co-workers with workload when necessary
- Ensure effective document management
- Perform duties within turnaround times
Requisites
- Matric (25 points or more)
- A minimum of 3 years relevant claims negotiating experience in a short-term insurance environment
- Any Insurance related qualification
- Sound policy wording knowledge
- Accurate decision making and settlement of claims
- Other Skills Required:
- Communication (Oral & Written)
- Computer Literacy (MS Office Applications, email)
- Attention to detail
- Strong administration orientation
- Sound people skills
- Customer Service
- Sound short-term insurance background
- Problem solving & decision-making
- Teamwork
Notes
- Only shortlisted applicants will be contacted