Hollard is recruiting a Claims Negotiator, in Windhoek, Namibia.
Description
- To negotiate with clients and brokers to settle claims in the minimum turnaround time
Duties
- Validate and make decisions on claims
- Negotiate claims settlement
- Liaise with Claimant and/or Broker
- Liaise with external and internal claims adjusters
- Liaise with motor assessors and claims negotiators
- Liaise with service providers
- Attend to telephonic, written and claims enquiries
- Assist co-workers with workload when necessary
- Ensure effective document management
- Perform duties within turnaround times
Duties
- Matric (25 points or more)
- A minimum of 3 years relevant claims negotiating experience in a short-term insurance environment
- Any Insurance related qualification
- Sound policy wording knowledge
- Accurate decision making and settlement of claims
- Other Skills Required:
- Communication (Oral & Written)
- Computer Literacy (MS Office Applications, email)
- Attention to detail
- Strong administration orientation
- Sound people skills
- Customer Service
- Sound short-term insurance background
- Problem solving & decision-making
- Teamwork
Requisites
- Minimum Requirements, Knowledge and Experience:
- Business degree or similar insurance qualification
- RE and FAIS compliance
- Other Skills Required:
- Communication (Oral & Written)
- Computer Literacy
- Attention to detail
- Sound people skills
- Problem solving & Decision making
- Team Work
- Analytical skills
- Comprehensive accounting acumen
- Ability to work under pressure
- Positive attitude
- Self-starter
- Urgency, energy and diligence
- Ownership drive
Notes
- Only shortlisted applicants will be contacted