Old Mutual is recruiting a Business Support Manager, to be based in Windhoek, Namibia.
Duties
- To manage and oversee the Broker Service Centre with consideration to all aspects of the sales value chain for new business and renewal negotiations – including administration, risk management, customer service and quality assurance
- Job Description:
- Manages sales & expense budget for Broker Distribution against set targets
- Identifies and creates coordinated sales opportunities through others
- Balances own priorities with directing, coaching and motivating others
- Plans, guides and directs staff to achieve operational excellence standards
- Creates a climate for optimal performance
- Manages performance
- Ensures delivery of customer value
- Be able to travel
- Responsible for distribution strategy of products within a team
- Responsible for new and existing business escalations and problem case resolution
- Responsible for developing approaches that best position products, services and financial advice to prospective clients
Requisites
- Namibian Citizenship
- Relevant Tertiary qualifications will be an advantage (i.e. Commerce, Finance, Sales & Marketing or equivalent)
- Ability to meet client needs and building inspiring relationships
- Strong problem-solving skills
- Driven to accomplish objectives by pushing beyond boundaries
- Excellent interpersonal styles and communication techniques
- Financial knowledge and business acumen relevant to the life assurance industry
- Excellent communicator with a passion for customer service and building relationships
- All applicants must be in possession of a valid driver’s license and own reliable motor vehicle
- Education: Bachelor Commerce, National Diploma Marketing And Sales Management
Notes
- Only shortlisted applicants will be contacted