Bank Windhoek is recruiting a Benefits & Financial Services Administrator, to be based in Windhoek, Namibia.
Duties
- Responsible for coordinating the Benefits and Financial aspects of the human Capital Department
- Key Performance Areas (KPAs)
Benefits Administration
- Pension Fund:
- Receive and submit amendments to benefit statements/beneficiary nomination forms to RFS to update member records
- Responsible for the submission of new member and withdrawal forms to RFS for processing
- Medical Aid Fund:
- Responsible for receiving member application forms to register and remove dependants in line with Bankmed in conjunction with Payroll
- Submit monthly medical aid recon to service provider and to Finance Department for payment by the 7th of each month
- Social Security:
- Verify information with Social Security Commission in respect of member data and deductions
- Effectively deal with submissions of new appointed staff, claims, terminations and all relevant queries from both staff and Social Security
- Employee Compensation:
- Responsible for dealing with claims with regard to accidents at work
- Responsible for keeping track of unresolved claims/submission of various forms/refunds from Social Security Commission
- Unpaid Sick Leave and Maternity Leave Administration:
- Ensure applications are done according to policy
- Ensure unpaid sick leave and maternity leave is captured in accordance to Social Security Act
- Group Life Cover, Spousal Cover And Family Life Cover:
- Effectively deal with claims upon death of a staff member/child/spouse
- Responsible for the submission of the Group Life letter to staff members as requested
Long Service Awards
- Distribution of certificates
- Responsible for the annual review and implementation of the Employment Terms and Conditions policy
Human Capital Budget And Expenditure
- Responsible to compile all budget provisions and monthly reconciliation of HC budget
- Preparation of all HC purchase requests and administration thereof on SAP
- Investigating qualitative and quantitative discrepancies between goods ordered and goods received
- Responsible for attending to queries from business unit and vendors with reference to purchase orders and receipts of goods
- Vendor Onboarding: Assist with the vendor on boarding process
Employee Performance Review Administration
- Assist with the publishing of Performance Contracts and assessments of employees
- Assist employees with ESS related queries regarding the PD process
Santam Legal Access
- Effectively deal with all relevant queries from both staff and Santam
- Responsible for the registration of newly appointed staff to Santam
General
- Must be prepared/willing to do any other reasonable and lawful instruction/task and ensure that it is normally carried out on time and correct
- Ensure proper record keeping, knowledge of systems and procedures, and timeous completion of all correspondence to clients
- Establish professional business relationships and conduct regular engagements with external stakeholders
Requisites
- Experience/Knowledge & Skills:
- At least 5 years working experience good planning and organizing skills
- Good communication skills, both written and verbal
- Computer literate (Word, PowerPoint, Excel)
- Excellence interpersonal skills and ability to interact well with people from all walks of life
- Ability to treat confidential information in a responsible manner
- The person should have adequate knowledge of the systems and procedures that apply to this post to carry out his tasks efficiently
- Matric (Grade 12)
- Diploma in office administration will be an advantage
- Core Competencies:
- Working with People
- Adhering to principles & values
- Persuading and Influencing
- Presenting and Communicating Information
- Planning and Organizing
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Notes
- Only shortlisted applicants will be contacted