NamPharm is recruiting an Assistant Credit Controller, to be based in Windhoek, Namibia.
Description
- The role involves assisting with the assessment of customer creditworthiness, monitoring accounts, and ensuring timely collections Responsibilities include handling customer queries, negotiating repayment plans, and collaborating with other departments to resolve billing issues
- Strong communication skills and attention to detail are essential
- Prior experience in credit control or a related field is advantageous
- This role is key in helping to maintain the company’s financial stability by supporting effective credit management and collections
Duties
- Opening of new Client accounts Sending and receiving client listing application forms
- Verify whether all required legal and regulatory documentation
- Opening of client accounts
- Control number register and allocate client numbers
- Communicate applicable policies and information to successful new clients
- Maintain the client master information on and update client files with any information changes
- E-mail statements and invoices as requested by clients
- Respond to and resolve client enquiries
- The daily posting and verification of payments received from clients
- Debt collecting by sending out monthly reminders
- Reconcile client accounts
- Assist credit controller with legal process
- Administer the writing back of client discounts
- Send out a client statement bulk email
- Process manual invoices and credit notes as needed
- Ministry of health permits: Receive instructions from buyer, request for payment and forward proof of payment to buyer for Ministry of Health permits
Requisites
- Qualifications:
- Tertiary Education and about 5 years accounting and debt collecting experience
- Qualifications or experience in legal process on debt collection
- Grade 12 is essential
- Experience:
- Language skills: English and Afrikaans
- Excellent Communication skills
- Proficient in Microsoft Office (Word and Excel) is essential
- Physical demands: The employee should be in a good physical and mental condition
- Reasoning ability: Persuasive and logical thinking
Notes
- Only shortlisted applicants will be contacted
- No documents will be returned
How to Apply
1. Documentation
- Cover Letter
- Curriculum Vitae
- Certified Copies of Qualifications
- Certified Copies of Identification Documents
2. Application