Assistant Banquets Manager

Description

• The Assistant Banquets Manager will report directly to the Banquets Manager and will have the assistance of the entire Food and Beverage team. The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills. This individual will be with the Manager responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety) in Banquets. In the absence of the Banquets Manager the Assistant Manager handles all managerial duties

Duties

• All areas of guest service and core standards including the creation of new ideas to assist with the continued development of Safari Hotels image as a leader in food and service offerings and as a Food & Beverage destination
• Daily supervision, coordination and direction of all banqueting colleagues
• Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows
• Working with the Banquet Manager to maintain high staff morale and team spirit within the banquet department
• Leading and coaching all colleagues and leaders in the banquet services department
• Staffing and scheduling ensuring adequate staffing levels to satisfy guest needs
• Implementing 5 star service levels
• Create and implement colleague-training initiatives
• Maintaining preventative cleaning and maintenance program of all banqueting areas & equipment
• Work together with the culinary & stewarding team to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture
• Work with the culinary team to ensure that all equipment needs are met and all equipment is properly maintained
• Finding creative solutions and proactively solving problems in order to meet a demanding client base
• Actively involved on a day-to-day basis with creative buffet décor and establishing new ideas
• Working with the Conference service & catering department in order to ensure that revenues and guest satisfaction levels are maximized
• Promote a healthy & safe working environment
• Monitoring and continued development of Food & Beverage controls
• Working alongside multi national guests with diverse expectations
• Participates in Hotel Committees and CSI Initiatives
• Other duties as assigned

Requisites

• 3 years experience in hotel food and beverage operations, 1-year experience in Banquet leadership in a luxury property preferred
• Degree or diploma in Hotel or Food & Beverage management an asset
• Strong interpersonal and problem solving abilities necessary
• Must be a highly organized person with strong planning skills
• Analytical skills, strength as a developer and a leader of others are essential
• Working knowledge of Point of Sales system and Sales and Catering systems an asset
• International experience an asset

Notes

• Only shortlisted applicants will be contacted
• Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent