Old Mutual is recruiting an Analyst, to be based in Ondangwa, Swakopmund, and Keetmanshoop, Namibia.
Duties
- Responsible for defining new/existing and documenting of the business process procedures/guidelines/policies and workflows for management sign-off and conduct annual reviews of these processes. Create and maintain a library of functional documentation related to key processes and the services they enable
- Analyzing systems and business processes to determine problems/risks/opportunities for enhancement and recommend projects to improve the effectiveness of these processes
- Provide status reports on projects as required (incl weekly and monthly) on progress highlighting risks, issues, impediments and dependencies
- Formulating of business strategies and guidelines to improve the business environment
- Analyzing the past, present and future business environment
- Facilitates the implementation of new or enhanced business processes
- Develop business architecture to future state including target operation
- Coordinating and crafting of internal requirements analysis for automating of manual business processes with the OMNAM AI Senior Project Manager & Business Analysts
- Reviews business processes and conducting of process audits, as required & when required
- Document requirements including data modelling, interface layouts, data flows, screen and report layouts etc
- Assist the OMNAM AI Senior Project Manager on current/new projects and identify, assess as well as escalate project risks and issues as appropriate
- Perform User Acceptance, Staging and Production Tests in the Business systems
- Building and maintaining excel databases (VBA programming) to enhance business processes
- Drive the FIA Project in conjunction with the various service providers
- Drafting of Business Case for Business Projects
- Performing of business data analytics and providing recommendation to management as well as the reporting of the analytics results
- Identify innovative, effective and scalable approaches to tackle business change management issues and scenarios
- Conduct insightful/ad hoc analysis to investigate ongoing/one-time operational issues
- Drive the crafting and the implementation of initiatives to enhance customer experience
- Conduct Market intelligence & provide recommendation to the Management
- Manage effective communications & engagements with all Business stakeholders
- Provide support to the Business Administration & Operations, Investment, Business Development and the Sales & Distribution Team
- Collaborate effectively to achieve personal and business wide results
- Performing of Ad-hoc Activities as instructed by Line Manager and Management
Requisites
- Namibian Citizenship
- Bachelor of Informatics Honours (Business Informatics), Investment, Economics, Finance, Commerce, Risks & Compliance Management, Project Management or Business Administration/Management is preferred
- 2-4 years Investment/Unit Trust, Banking, Finance, Compliance, Business Analysis, Solution design, Risks & Project Management experience
- Sound business knowledge of compliance & regulatory experience is advantageous
- Computer literate
- Strong Project Management experience
- Advanced Microsoft Excel skills
- Advanced Microsoft PowerPoint skills
- Excellent numerical ability
- Strong problem-solving and excellent time management skills
- Excellent communication skills, both written & verbal
- Excellent Report writing skills
- Detail-oriented
- Ability to work under pressure while maintaining high service levels
- Ability to work independently
- Strong team player
Notes
- Only shortlisted applicants will be contacted