GIPF is recruiting an Administrative Assistant, to be based in Windhoek, Namibia.
Description
- Purpose of the Position: To provide a complete administrative service to the client services division
Duties
- Deal with standard queries and serve as a first point of contact for the division
- Coordinate incoming and outgoing communication flow
- Administer the office in an efficient and service oriented manner
- Provide a correspondence service
- Provide typing services and compile relevant reports including budget
- Record keeping and retrieval services
- Provide standard query resolution services
- General administrative support
- Arrange functions and events
- Planning and organizing the divisional calendar and diary
- Responsible for innovation and personal development
Requisites
- Job-related qualifications and experience:
- 3 years Secretarial diploma/Diploma in Information Administration/Diploma in Office Management & Technology/ Diploma in Business Information & Administration from a recognized Institution
- Minimum of 2 years work experience in an office administration environment and 1 year experience in a client service environment
- Knowledge of:
- Relevant administrative procedures and processes
- Pension fund act and rules
- Services provided and benefits payable to members
- Service level agreements
- Relevant policies
- Legislation
- Regulations and systems
- Organizational culture and structure
- Stakeholders
- Records management
- Office administration
- Diary management
- Events coordination
- Stock control
- Relationship management
- Skills:
- Computer literacy
- Analytical
- Conflict handling
- Organizing & coordination
- Planning
- Prioritizing
- Interpersonal skills
- Negotiation
- Problem solving
- Client services
- Exceptional verbal and written communication and Networking skills
- Personal Attributes:
- Accurate
- Approachable
- Team players
- Confidentiality
- Creative
- Tactful
- Supportive
- Calm disposition
- Compassionate
- Friendly
- Attention to detai
- High stress tolerance
- Innovative
- Patient
- Empathetic
- Service oriented
- Flexibility
- Consistency
- Integrity
- Organized
- Task focused
- Reliable
- Quality oriented
Notes
- Only shortlisted applicants will be contacted
- GIPF is an equal opportunity employer and comply with the Affirmative Action Legislation
- Persons who are physically challenged and women meeting the above-mentioned requirements are encouraged to apply