FNB Namibia is recruiting a Sales and Service Consultant, to be based in Rosh Pinah, Namibia.
Description
- To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process
Duties
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Achieve sales and new client acquisition targets to contribute to profit and growth of business
- Effectively manage customer portfolio’s to grow sales and achieve set targets
- Ensure correct and accurate Administration in area of responsibility to comply with governance
- Manage the percentage of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team based on facilities approved and documents submitted
Requisites
- Have a Diploma in Banking or Finance
- Have 1 to 3 years of experience in a similar environment
Notes
- Only shortlisted applicants will be contacted