FNB Namibia is recruiting a Credit Manager, to be based in Windhoek, Namibia.
Description
- To evaluate portfolio risks, make credit decisions as per mandate and interacts with other departments regarding credit management strategies
Duties
- Identify, control and escalate potential risks which may lead to increased costs
- Prioritise resource allocation to minimise and reduce wastage
- Collaborate closely with relevant business units and business product houses as per strategy to identify revenue opportunities
- Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self-service options across client base
- Resolve customer dissatisfaction/complaints by taking ownership of the problem
- Analyse customer feedback to help improve customer service
- Ensure that delivery is accurate, timeous and of an acceptable standard
- Ensure that product or service knowledge and advice is technically accurate
Requisites
- Diploma/Degree in Credit, Accounting or any other Finance related
- 3 - 5 years in a similar environment, of which 1 to 2 years ideally at junior management level
- Proficient in Microsoft Office
- Excellent verbal and written communication skills
Notes
- Only shortlisted applicants will be contacted