Collector

Description

• To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for refinancing and repossessions
• To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue

Duties

• Collect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate
• Carry out collections processes within mandate, meeting service level agreement targets and quality standards
• Resolve credit queries and negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions to increase revenue
• Provide an effective and efficient administration service within the Collections Department
• Obtain all necessary documents needed for files from the different departments, collect and forward files immediately upon request

Requisites

• Have a Finance, Collections, Recoveries & Credit related Diploma
• Have 1-3 years experience

Notes

• Only shortlisted applicants will be contacted