Vacancy

Business Analyst

Old Mutual

Old Mutual is recruiting a Business Analyst, to be based in Windhoek, Namibia.
Duties
  • Ensure that work is performed according to specific service and quality standards and does not deviate from standard procedures
  • Analyses business trends, process efficiencies, competitor innovation and process best practice
  • Assist with implementation of various changes to product and process; and creates and present solutions in required format
  • Performs profitability studies on business processes
  • Assists in preparation of risk and control matrices
  • Deliver elements of audit assignments timely and in accordance with business methodology
  • Develops client relationships at appropriate level
  • Manage compliance to FI, client identification and record keeping
  • Action customer queries, reload Workflow, follow up and provide feedback to client services, branches, or forensics
  • Execute and lead operational activities of projects
  • Drive customer communication alignment
  • Action customer complaints logged on complaints system
  • Set up arrangements with Retail Mass Foundation, OMSTA, and local support services and coordinate SLA Dashboard feedback
Requisites
  • Namibian Citizenship
  • Bachelor’s Degree (NQF 7) i.e., Economics, Accounting, Statistics, Compliance
  • Grade 12 with a minimum of 25 points
  • At least 3 years’ relevant working experience
  • Ability to work under pressure whilst still maintaining a professional image
  • Good planning, organizing and time-management skills
  • Computer literacy (MS Office Suite)
  • Strong focus on attention to detail
  • Good interpersonal and communications skills
  • A clean criminal and credit check
Notes
  • Only shortlisted applicants will be contacted
This vacancy is no longer accepting applications

Details

Frequently Asked Questions

How can I apply for vacancies through working.co.na?

Read Article
...