FNB Namibia is recruiting a Computer Operator, to be based in Windhoek, Namibia.
Description
- To perform computer operations focusing on incident handling, performance monitoring, routine start-up and close-down and routing backup restore
Duties
- Increase operational efficiency and suggest solutions to enhance cost effectiveness
- Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free
- Proactively deal with client queries within the agreed turn-around times to resolve Computer Intelligence queries by monitoring alerts and follow / up exceptions with relevant support areas and do performance continuous health checks
- Comply with governance in terms of legislative and audit requirements
- Minimize system downtime through pro-active monitoring and planning and ensuring minimization of recurring incidents
- Monitor all online services/system via available monitoring and address any anomalies to prevent downtime
- Perform Mainframe shutdowns and IPLs
Requisites
- Have a relevant certificate or diploma
- Have 2 years experience in Core banking systems will be an advantage with 1-3 years experience as a Computer Operator
Notes
- Only shortlisted applicants will be contacted