Vacancy

Receptionist: Finance & Admin Division

Namibian Competition Commission

The Namibian Competition Commission is recruiting a Receptionist: Finance & Admin Division, to be based in Windhoek, Namibia.
Description
  • To assist in executing reception and administrative duties and portray a good image of the Commission, to facilitate all incoming calls through the switchboard and provide timeous information on enquiries
  • The incumbent is expected inter alia to:
Duties
  • Answers all incoming calls in a professional and helpful/friendly manner
  • Asks for reason of call and ensures that s/he understands it fully
  • Takes a full/comprehensive message if requested staff member is not available
  • Deals with any issues of the Switchboard with respective service provider and resolves
  • Receives and welcomes visitors in a professional and supportive/friendly manner
  • Enquires reason for visit and makes sure that s/he fully understands
  • Refers to desired or appropriate Director/ manager/staff member and arranges for the latter to collect visitor at reception
  • If visitors has to wait, makes them feel comfortable i.t.o. seating and clear explanation about the delay
  • Maintains a complete record of calls and requests and indicates time and urgency/importance
  • Posts message to member via mail and follows-up before deadline to ensure message has been dealt with
  • Completes all messages that have been dealt with as a reference record
  • Deals with all standard enquiries/queries as agreed with Directors/managers/staff member e.g. on basic personnel enquiries, brochures, information, etc
  • Listens actively to request/query ensuring full understanding and provides information/explanations
  • Where necessary, sends documents mainly by e-mail or if needed by post
  • Coordinates internal mail sorting and arranges with messenger to deliver/collect. Receives, opens the mailbag and sort mails for distribution by the messenger
  • Deals with specific courier mail deliveries and ensures it arrives on time
  • Register registered mail in relevant registers for control purpose and divide the mails between internal and external mail before distribution
  • Perform any other relevant admin related functions as directed by the supervisor
Requistes
  • Minimum Requirements:
  • Diploma in Office Administration at NQF level 6, plus three years experience as receptionist/switchboard operator
  • Exposure in Trade and industry environment would be an advantage
  • Relevant working experience with Ms Office products (Ms Word, Excel, Ms PowerPoint, Ms outlook) and Internet, are required
  • Skills and Abilities:
  • Good communication skills
  • Strong ethics, honesty, integrity, punctuality, and respect
  • Maintain confidentiality and Accountability
  • Ability to work on multiple tasks, prioritize responsibilities and meet deadline
  • Self-starter, self-motivated and focused on results
  • Good interpersonal and problem-solving skills
  • People and team oriented
How to Apply
1. Documentation
  • Cover Letter
  • Detailed Curriculum Vitae, which should include three contactable references
  • Certified copies of qualifications
  • An academic record
2. Application
  • Send your Documentation to ndapewa.lukolo@nacc.com.na with the Subject line “Receptionist: Finance & Admin Division"
  • Closing date: 17 May 2024 @17H00
This vacancy is no longer accepting applications

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