Old Mutual is recruiting a Service Consultant, to be based in Windhoek, Namibia.
Description
- This role is responsible for managing a portfolio of Orion Namibia Pension & Provident Funds Direct Sub-Fund clients, by providing a full spectrum of products and services with a view of retaining and growing the Old Mutual Corporate Segment (OMCS) business
Duties
- Assist the Orion Consulting Team in managing the Orion Namibia Pension & Provident Funds Sub-Funds client portfolio
- Prepare agenda packs, presentations, and minutes for Orion Direct Sub-Funds meetings with clients/intermediaries and other key stakeholder’s meetings
- Preparing of Orion Quotations and Annual Rate Reviews
- Assist the Orion Consulting Team and collaborate with other OMCS teams to deliver a top-quality service to Orion clients and intermediaries
- Manage and conduct Orion client’s product training with intermediaries
- Manage collection and submission of Orion clients’ monthly reports and data to the Orion Principal Officer and Regulatory bodies
- Schedule appointments for the Head of Consulting
- Assist the Orion Consulting team and other OMCS teams in resolving client queries
- Explore opportunities to grow the Orion client base
- Execute all procedures to ensure immediate operational excellence in response to requirements and production standards
Requisites
- Namibian citizen
- A minimum qualification of Grade 12 with a minimum of 25 points
- A relevant business, commerce, or marketing qualification will be an advantage
- Approximately 2 to 3 years’ experience in the insurance and retirement fund industry
- Experience in providing administrative services
- An assertive self-starter
- Excellent organizational, communication, and administrative skills
- Ability to liaise effectively and build a good rapport with colleagues and clients
- Strong computer skills with excellent typing speed
- Detail-oriented, punctual, sincere, and high work ethics
- Excellent relationship building and conflict handling skills
- The ability to work accurately and efficiently under pressure
- Fluent in English and the ability to converse in the other local languages will be an advantage
Notes
- Only shortlisted applicants will be contacted