FNB Namibia is recruiting a Service Host, to be based in Windhoek, Namibia.
Description
- To champion and manage the customer experience and quality of service the customer will receive in the banking hall whilst adhering to the Bank's values
Duties
- Deliver customer service through adherence to quality service standards
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Build the brand through providing professional customer service within the branch and upholding the image of the branch
- Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time
Requisites
- Have Grade 12
- Have 1 to 3 years’ experience in a similar environment
Notes
- Only shortlisted applicants will be contacted
- All appointments will be made in line with FirstRand Group’s Employment Equity plan
- The Bank supports the recruitment and advancement of individuals with disabilities
- In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis
- The Bank will keep this information confidential unless we are required by law to disclose this information to other parties