Collections and Recovery Manager: SME

Description

• To manage the legal collections of arrears and bad debts of all Bank products, by leading collection staff with the aim to keep provisions in acceptable limits and reduce losses to the bank

Duties

• Creates solutions to meet customer demands and deliver internal and external customer service excellence through adherence to quality service standards
• Manages risks in own area of responsibility
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy
• Increase revenue through reduction of losses to the Group collections
• Deliver a sound Debt Recovery Management culture through awareness of campaigns to influence behavior and drive the importance of compliance

Requisites

• Have a bachelor’s degree in business administration, Finance, Accounting or a related field
• 3-5 years’ experience in a similar environment of which 2-3 years ideally at junior management level

Notes

• Only shortlisted applicants will be contacted
• All appointments will be made in line with FirstRand Group’s Employment Equity plan
• The Bank supports the recruitment and advancement of individuals with disabilities
• In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis
• The Bank will keep this information confidential unless we are required by law to disclose this information to other parties