Wilderness is recruiting a Junior Consultant, to be based in Windhoek, Namibia.
Description
- To generate and grow sales whilst maintaining required GP%, good agent relationships and excellent customer service by offering excellent itineraries to meet and exceed agent & guests expectations
- To secure, cost and present product to the customer accurately, efficiently, timeously and with zero errors
Duties
- Reservations
- Process all booking enquiries , quoting and sending out invoices (Groups and FITs)
- Process deposits received and following up on outstanding deposits timeously to ensure all provisional bookings are confirmed within specified time frames
- Yield Management – ensure all provisional bookings are confirmed or released within specified time frame and manage yield in terms of booking types
- Preparation of all arrival information for all properties and ensure our operations department has all relevant information well in advance
- Maintain good relationships with travel agents and tour operators
- Perform other duties as required by supervisor
Requisites
- Namibian citizen/Namibian permanent residence
- Junior Position: 2-3 years tourism experience/Diploma in Travel and Tourism will be an advantage
- Passion and understanding of the tourism industry
- Good knowledge of Namibian tourist attractions
- Good computer literacy specifically in MS Word, Excel & Outlook/Tourplan will be an advantage
- Excellent communication skills in written and spoken English
- French/German language will be an added advantage
- Willingness & commitment to partake in ongoing training and development
- Must think logically with attention to detail
- Ability to work under pressure and in a dynamic environment
- Good stress management skills
- Results orientated team player
- Valid driver's license will be an added advantage
Notes
- Only shortlisted applicants will be contacted