Bank Windhoek is recruiting a Loan Officer, to be based in Katima Mulilo, Namibia.
Description
- Effective administrative management of the article finance credit facilities in compliance with the Bank’s credit policy and procedures and containment of credit risk as per BSC
- Proactive sales of the Banks article finance products and cross selling to the existing clients to meet business objectives of the Bank
- (RB4)
Duties
- Customer Focus:
- Responsible for ensuring that clients are handled in a professional manner, the information provided is correct and clients are correctly referred
- Client relationship management for article finance accounts
- Sales Focus:
- Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the sales area
- Credit Administration for finance:
- Ensure all applicable documentation for finance applications are received from customer / dealer
- Responsible to ensure that documents for entry are completed correctly with the required authorisation and signatures
- Daily referral processes
- Responsible for preparing reports and standard statements / Ensures that monthly returns/reports are submitted to centralised Credit Office
- Responsible for preparing reports and standard statements / Ensures that monthly returns/reports are submitted to Manager : Credit
- Responsible for ensuring that contracts are complete and legally correct
- Responsible for ensuring that differences between source documents and the system are corrected and that lists are filed
- Responsible to ensure that costs are recovered in accordance with the prescribed guidelines
- Achieving credit control assessment targets / audit
- Completion of all applicable documentation for article finance: existing/new customers
- Expertise:
- Adequate knowledge of Banks products and services, as well as article finance credit principles
- Conduct:
- Abide by and uphold the Banks “code of conduct” regarding: professionalism, commitment, reliability, confidentiality, brand loyalty, behaviour in public discipline, etc
- Other duties:
- Willing to perform any other reasonable and lawful duties assigned by the management
Requisites
- Experience/Knowledge & Skills:
- At least 2 years general banking experience
- Knowledge of Products and Services
- Knowledge of Business & Administration Procedures
- Knowledge of Credit principles
- Computer literacy essential (Word, Excel)
- Good Leadership skills
- Excellent interpersonal relationship skills
- Skill in analyzing and evaluating financial information
- Passion to work with numbers
- Qualifications:
- Grade 12
- A Credit Diploma will be an advantage
- Core Competencies:
- Customer focus
- Delivering Results and meeting customer expectations
- Planning & Organising
- Assertive
- Interpersonal Sensitivity
- Problem Solving and Analytic
- Insight/understanding
- Ability to work well under pressure
- Friendliness
- Quality conscious
- Communicating orally/written
- Teamwork
- Reliability
- Resilience
Notes
- Only shortlisted applicants will be contacted