Senior Learning Facilitator

Description

• Assist in supervising, controlling and directing all activities in learning facilitation
• The incumbent designs, develops, manages, co-ordinates and presents internal development programs and research, source and facilitates external development programs required by the various entities in the Group

Duties

• Strategy and Budgets:
• Provides input to the Training Strategy and the development of specific training development plans
• Training Needs Assessment:
• Develop actively an organisational, person and tasks analysis within the organisation to determine exact training needs for the business, the employee and the efficiency for executing a task
• Develop and maintain individual development programs (IDPs) for employees within the bank and assist with the development of career path development programs
• Training and Development Programs:
• Development and customisation of training interventions to ensure that there is an alignment of the outcomes of learning with the required outputs of the learners i.e., training which ensures that learners have the skills and competence
• required to deliver on the objectives of the company
• Prepares training manuals and offerings for employees and managers and optimises training / learning material
• Optimises the training portfolio as specialised targeted courses are offered to employees
• Administration:
• Plan all training and development programs annually
• Compile and apply relevant forms for the execution of training and effectiveness measurement
• Identify trends and report performance of programs
• Supervision of Employees:
• Ensures effective supervision of employees is done according to exemplary leadership and HR practices
• With the Manager Learning facilitation evaluate performance level for the reporting employees (the performance standard is developed by the manager)
• Stakeholder Engagement:
• On request and consultation assist the manager with liaising and engagement of internal and external stakeholders
• Self-Development:
• Keep abreast of best learning and development practices, Company processes, legal requirements, operational changes, systems and procedures, methods that affect the learning content

Requisites

• Experience/Knowledge/Skills Required:
• At least 8-10 years’ experience in the banking environment with the following key experiences: Corporate or Commercial Banking, Retail Banking, Specialist Finance, Customer Segments and Customer Experience, Extensive Product
• Knowledge, Sales and Portfolio Management, Credit and Collateral, Forex and BOPCUS and Banking Systems
• A code BE (08) driver’s license is a prerequisite for this role
• Training and Development principles, practices, methods and procedures
• Adult learning theory and application
• Developing critical soft and managerial skills
• Effective practices around change management
• Research and analysis methods
• Current and emerging learning technology trends and tools
• Advanced knowledge of MS Office Products
• Qualifications:
• Diploma in Accounting and Finance
• Bankers Diploma or a Banking or Commercial related qualification
• Trainer, Assessor and Moderator Certificate
• Diploma in HR / Organisational Development is an added advantage
• Core Competencies
• Working with People
• Relating and Networking
• Presenting and Communicating
• Learning and Researching
• Creating and Innovating
• Planning and Organizing
• Delivering and Meeting Customer Expectations

Notes

• Only shortlisted applicants will be contacted