Head Social Services Consultant

Description

• To develop, implement and manage a social work support and problem-solving environment

Duties

• Manage the social conflicts and circumstances arising from the pension fund environment in a diverse cultural and social context
• Develop a network of social work cooperation at community level
• Develop and maintain a social services environment to deal with client issues
• Manage social services, plan and manage unit budget
• Build database with contacts/clients listed and findings obtained as per agreed format
• Manage human resources/improve social services efficiency and effectiveness
• Build and maintain networks with relevant stakeholders
• Do social investigations and co-ordinate the social circumstances advice, support and guidance
• Co-ordinate and provide pre and post counselling services for pensioners and client tracing services

Requisites

• Qualifications & Experience:
• Degree in Social work/ Clinical Psychology from a recognized institution
• Five (5) years working experience
• Three (3) years working experience as a social worker
• Code 08 driver’s licence
• Registered with the Namibian Health Council as a practitioner
• Knowledge, Skills and Attributes:
• Knowledge of: Counselling techniques, cultural diversity, indigenous languages, life skills and effectiveness principles, psychology of old age
• Social theory, statistical analysis, financial management and budgeting, strategic planning and client wellness
• Skill: Advising, counselling skills, complaints resolution, customer services, decision making, evaluation and feedback, interpersonal. Networking, negotiation, problem solving, report writing, time management, training/coaching and supervisory skills
• Personal Attributes: assertive, approachable, helpful, service orientated, emotionally mature, confidentiality, integrity, honest, high stress tolerance, patient and cultural sensitivity

Notes

• Only shortlisted applicants will be contacted