Namib Mills is recruiting an IT Technician, to be based in Windhoek, Namibia.
Description
- Ensure that users can complete their duties by manning the helpdesk, preparing hardware and software, receiving and attending to service requests
Duties
- Keep IT Equipment in a functional state
- Responsible for closing calls and follow up
- Visit offices and remote sites as well as support local and remote users
- Report faults to the proper channels
- Help the rest of the support team to complete their duties
- Perform any reasonable ad hoc tasks as requested by management
- Ensure timeous response to user emails and calls
- Grant access to system and network resources and escalations according to policy
- Ensuring that users have access to the resources they need according to policy
- Ensuring minimum downtime of users
Requisites
- A+, N+ or relevant IT qualification
- Experience in MS Office and Operating Systems
- 6 months IT support experience, customer service experience will be an added advantage
- Valid Namibian code 8 driver’s license
- Available for after hours telephone support and maintenance
- Namibian Citizen
- Proficient in English (written & spoken)
Notes
- Only shortlisted applicants will be contacted
- The Company offers a competitive salary and a range of employee benefits which are market related
- Namib Mills (Pty) Ltd is an equal opportunity employer
How to Apply
1. Documentation
- Cover Letter
- Curriculum Vitae
- Certified Copies of Qualifications and Identification Documents (ID)
2. Application
- Send your Documentation to Human Resources at hr3@namibmills.com.na (not larger than 2MB) with the Subject line “NMF110723- IT TECHNICIAN”
- Only applications with this subject line will be considered
- Indicate the source of this job post: working.co.na