Portfolio Manager: Specialist Insurance (PMSI)

Description

• In-country role and champion for the Namibia JV Partnership
• Market and develop specialist risks products in Namibia
• Market and develop specialist risks products sales strategies in Namibia
• Underwrite Specialist Risks, within the set standards required by the company thus contributing to the productivity of the underwriting department as set out
• Co-ordination of complex risks above mandate into iTOO Product Experts
• Ensure detailed reports are executed – risk reporting
• Ensure detailed reports are executed – financial reporting
• Enhance the image of the JV through the continuous delivery of efficient and effective customer service.
• Reinsurance - Co-ordinate treaty placements and Inwards
• Reinsurance - Outwards Facultative Business
• Training and development of local partner and key channel partners
• Co-ordinate claims process and service

Duties

• Underwrite specific classes of business currently offered by the JV
• Adhere to individual underwriting mandates and ITOO guidelines to ensure responsible underwriting and profitability of their portfolio
• Approve risk selection within the boundaries of the specific product line
• Quote, accept and renew risks within the agreed guidelines of the service level agreement and within delegated mandates
• Combination of both internal and external relationship development on specialist liability products and services to brokers in the market
• Re-underwrite renewals to ensure organic growth and maintain profitability of portfolio
• Develop and maintain effective business relationships brokers in order to attract, develop and retain profitable business – local, Multinational and Local African Brokers
• Ensure all technical aspects and administrative functions of underwriting are adhered to
• Train and mentor the local teams and brokers on identified product lines
• To assist in placing risks that fall outside of the scope of our treaty reinsurance, into other markets locally and overseas
• Develop Fac inwards strategy and processes, including co-ordination thereof
• Underwrite specific classes of business currently offered by the JV
• Adhere to individual underwriting mandates and ITOO guidelines to ensure responsible underwriting and profitability of their portfolio
• Approve risk selection within the boundaries of the specific product line
• Quote, accept and renew risks within the agreed guidelines of the service level agreement and within delegated mandates
• Combination of both internal and external relationship development on specialist liability products and services to brokers in the market
• Re-underwrite renewals to ensure organic growth and maintain profitability of portfolio
• Develop and maintain effective business relationships brokers in order to attract, develop and retain profitable business – local, Multinational and Local African Brokers
• Ensure all technical aspects and administrative functions of underwriting are adhered to
• Train and mentor the local teams and brokers on identified product lines
• To assist in placing risks that fall outside of the scope of our treaty reinsurance, into other markets locally and overseas
• Develop Fac inwards strategy and processes, including co-ordination thereof
• Underwriting/Risk Analysis:
• Analyze qualitative and quantitative data to provide approval for risk selection and acceptance, coverage and price
• Recommend creative alternatives in regards to rating plans, coverage and payment plans
• Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business.
• Decline unsuitable risks (and log these on the decline register for record purposes)
• Ensure that policy transactions (quotes, new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system
• Account Management: Meet goals for volume and value of quality new business quoted and written within company/ JV guidelines
• Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business
• Service, grow and maintain renewal policies and re-underwrite where required
• Confirm rating and cover on endorsements requested
• Review segment profit/growth results and trends to recommend and implement action plans to produce profitable underwriting results
• Ensure that all premiums are received and up to date on all accounts in portfolio. In collaboration with credit control and sales team
• Relationship Management:
• Interact on a day-to-day basis with brokers, Partners and JV Partners
• Customer service: Provide timely and professional customer service to stakeholders
• Effective communication: Communicate as needed with stakeholders to obtain information needed to complete screening and transactions, etc
• Market Intelligence: Sound knowledge of underwriting principles in industry
• Innovation: Participate with management in initiatives around product development, processes, policy and strategy
• Continuous Process Improvement: Ensure full compliance to all processes, policies and procedures and identify areas for improvement
• Employee Growth: Take responsibility for your own career growth and have regular discussions with relevant role players. Train in-country underwriters

Requisites

• Minimum Requirements, Knowledge and Experience:
• Business degree or similar insurance qualification
• RE and FAIS compliance
• Other Skills Required:
• Specialist underwriting experience on specific lines of products offered with at least 3 – 5 years’ experience including:
•     Product knowledge
•     Industry segmentation knowledge and applicable risk exposures
•     Enquiring mind – seek out additional information in order to best understand a risk before underwriting such risk
•     Underwriting procedure
•     Rating principles
•     Risk Management
•     Market knowledge (including competitors)
•     Claims procedure
•     Reinsurance market, reinsurance and treaties
• Understanding of/ Ability to interpret financials a requirement
• Willingness to develop new underwriting experience in respect of new products
• Business management
• Self-management (can organize work space, time…)
• Good communication (including writing and presentation skills)
• Negotiation (internal & external)
• Sales and marketing
• Relationship management skills (have the right approach with the right people)
• Analysis and interpretation of data pertaining to assigned risks
• Well-presented / representative of JV image
• Good knowledge of MS Office – Intermediate level
• Career orientated
• Knowledge of the Core Business Systems
• Ability to work overtime and attend functions

Notes

• Only shortlisted applicants will be contacted