Head: Unsecured Lending

Description

• The emphasis of this position will be on developing new opportunities with clients as well as marketing the bank’s products & services in a competitive private banking environment whilst guiding, mentoring, and assisting Retail Branches, Bankers and Branch Managers
• Also interface with existing and prospective Private Clients with the view to build and establish strong banking relationships

Duties

• Attract and retain clients, increase revenue and returns by managing the product life cycle within the bank’s mandates
• Identifying gaps and making recommendations
• Manage department budget to achieve budgeted targets by controlling expenses and managing resources
• Develop business cases that align with strategy by identifying opportunities to create new products/functionalities, enhancing existing products and recommending terminations
• Ensure competitiveness by monitoring trends and activities and providing strategic inputs for solutions to meet client expectations
• Drive profitable customer acquisition and retention by ensuring that products respond to the market and client needs and expectations, as well as business requirements
• Ensure product effectiveness in meeting client needs and manage risk
• Collaborative relationships across clusters and partnering with internal stakeholders in product development
• Resolve queries from internal and external clients by investigation, providing information, managing expectations, identifying opportunities for service improvements and making recommendations
• Support the business and ensure that product delivery meets expectations by providing education and training to external and internal clients and other stakeholders
• Lead the team by driving excellence and building trust through effective communication and clear accountabilities
• Lead product development and enhancements by building relationships and networks with external vendors and suppliers identifying potential collaborators, engaging and collaborating with internal stakeholders
• Execute strategy by ensuring that projects are prioritized, requests are allocated, plans and budgets are drawn up and implemented
• Ensure that business cases are drawn up, align with strategy and meet business requirements are documented and that business cases are approved in line with bank’s product approval processes

Requisites

• Essential Qualifications - NQF Level:
• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree
• Minimum Experience Level:
• Must have minimum of ten (10) years financial services or professional services experience
• Must have experience in managing diverse teams
• Must have Industry & market knowledge
• Computer literacy in Microsoft Word, Excel and PowerPo
• Preferred Qualification:
• Preferably a Commercial or relevant Business Degree
• MBA or Hons in Commerce will be an advantage
• Technical / Professional Knowledge:
• Change management
• Client service management
• Employee training/development
• Governance, Risk and Controls
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms
• Behavioural Competencies:
• Customer Focus
• Energizing the Organization
• Entrepreneurship
• Inspiring Excellence
• Building Organizational Talent
• Cultivating Networks and Partnerships

Notes

• Only shortlisted applicants will be contacted