FNB Namibia is recruiting a Sales Consultant Commission, in Windhoek, Namibia.
Description
- To acquire all potential business from Estate Agents, Developers and Customers in order to increase market share
- Provide specialist Home Loan assistance and advise to customers with regards to new and existing Home Loans
- Sell Home Loan products and identify opportunities cross selling in order to increase market share
Duties
- Achievement of net profit growth for business
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Customer retention programme by calling all customers taking out a home loan during previous 12 months and checking on our level of service
- Build rapport and maintain working relationships with Estate Agents and Developers
- Promote specialist Home Loans assistance to customers with regards to new and existing Home Loans
- Keep Estate Agents and Developers informed of new products or developments at the Bank
- Manage existing clients and grow portfolio through making contact and generating leads
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets
- Consistently follow up the tracking of home loan applications until registration
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines
- Manage the sales diary daily by making agreed number of appointments per month and conduct agreed number of sales presentations per month
- Provide accurate and reliable sales statistics
- Keep track and report all new entrants to the real estate industry
Requisites
- Sales / Marketing Diploma
- At least 3 years relevant experience of which 1year must be in the home loan department
Notes
- Only shortlisted applicants will be contacted