Transactional Banking Rel Officer

Description

• To provide support to transactional banking sales and to provide a service to corporate banking clients so that the banks strategic objectives and targets are met

Duties

• Maximize cross-selling revenues and client profitability while providing effective client support related to Transactional banking products and services. (AVO, POS, Cashout, FCDB)
• Providing support to the Transactional Banking Implementation team - including assistance with risk management of Transactional Corporate and Business Banking clients
• Perform liaison role between the customer, and all other internal support divisions of the Bank
• Providing a central contact point for the customer and adding value to clients through the identification of cross-selling opportunities
• Develop and maintain credible relationships with clients through reliable, proactive service delivery and the skillful application of specialist knowledge
• Achieve agreed new sales revenue targets
• Support launching of new initiatives, product enhancements / concepts
• Do competitor benchmarking exercises to inform the bank’s sales, service, product and pricing strategies

Requisites

• Essential Qualifications - NQF Level:
• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Preferred Qualification:
• Diploma/Degree in Banking/Business related studies
• Minimum Experience Level
• Minimum of three (3) years general banking environment, with exposure to sales
• Sound computer and administration skills as well as an excellent knowledge of the Bank’s products and systems
• Must have Fintech Experience
• Sound knowledge of card acquiring operations
• Valid driver’s license (BE)
• Valid code of conduct
• Electronic banking background would be an added advantage
• Technical / Professional Knowledge:
• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Electronic banking systems
• Behavioural Competencies:
• Applied Learning
• Building Customer Loyalty
• Initiating Action
• Work Standards
• Building partnerships
• Managing Work
• Quality Orientation

Notes

• Only shortlisted applicants will be contacted